Skip to content
10% coupon for all products: KA10
karseell logo
  • Home
  • ProductsExpand
    • Hair Mask
    • Conditioner
    • Shampoo
    • Hair Oil
    • Hair Care Set
  • Karseell Agent
  • Contact UsExpand
    • About Us
  • NewsExpand
    • Videos
20% off orders over $100 Coupon code: KA20
karseell logo

Contact Us

Privacy Policy

Terms Of Use

FAQs

Shipping & Delivery

Order Status

Online Ordering

Online Ordering/ Order StatusFAO's

Returns

Learn More About Auto-Replenishment

Afterpay FAQ's

Customer Review Guidelines

User Generated Content Permission Terms

Karseell Online PromotionsTerms & Conditions

Accessibility Statement

Shipping & Delivery

SHIPPING METHODS AND RATES

Please note: Any dates provided on-site and in other marketing communications are to be used as guidance only. Karseell does not guarantee order delivery dates and is not responsible for carrier processing delays. All Karseell.com orders are subject to processing and handling times; we will do our best to get your order processed as fast as possible and handed off to your chosen carrier.

Our shipping carrier does not deliver on Saturday or Sunday nor do they deliver to Post Office boxes.

APO/FPO and PO Box orders will be shipped via US Postal Service Priority Mail, please allow 10 to 12 business days for delivery. Due to USPS shipping regulations, certain restricted products cannot ship to these locations (see Restricted Products below for a complete list).

Orders shipped to Alaska, Hawaii and the US Virgin Islands will be shipped via US Postal Service Priority Mail (no PO Box/APO/FPO addresses), plus an additional surcharge will be applied; please allow 10 to 12 business days for delivery. Due to USPS shipping regulations, certain restricted products cannot ship to Alaska and Hawaii using USPS Priority Mail (see Restricted Products below for a complete list). Orders containing any Restricted Products will instead be shipped using standard USPS, please allow 4-6 weeks for delivery.

*Please allow 1- 4 days for processing on all orders.

SHIPPING REGULATION PRODUCTS (APPLIES TO TRAVEL SIZES AS WELL)
If an order contains one of these products, the entire shipment must ship by ground. Additionally, these products cannot be shipped at all to Alaska, Hawaii, APO/FPO locations and PO Boxes.

SHIPPING CONFIRMATION

Upon check-out, an email will be sent to you with a copy of your order. Once your order has shipped, you will receive an additional email to confirm shipment of your order. The shipping tracking information will be included in that email so that you may check status of the order at your convenience. Should you have any questions about your order status, please contact a KARSEELL Customer Representative at

manager@karseell.com

MULTIPLE SHIP TO ADDRESSES

Currently, Karseell does not support sending to multiple addresses in one order. Please place the items in the basket that you wish to be sent to one location and send order. You may then proceed to send to another address by beginning the order process again.

QUICK LIINK

  • News
  • Video
  • Products
  • About Us
  • My Account
  • Track My Order
  • Karseell Agent
  • Karseell Factory
  • Chinchy Cosmetic
  • Ecolchi Factory

CUSTOMER SERVICE

  • FAQs
  • Contact Us
  • Privacy Policy
  • Online Ordering
  • Terms Of Use
  • Afterpay FAQ’s
  • Shipping & Delivery
  • Returns And Refund
  • Wholesale/Agency

Contact Us

Email:info@karseell.com

Phone:8613926101130

Company:Guangzhou Chinchy Cosmetics Co.

Address:Room 1616, No.395, Jianpeng road, Helong street, Jiahe lianbian village, Baiyun District, Guangzhou

 

Follow Us

Facebook YouTube TikTok Instagram VK

2025   KARSEELL  all rights reserved.

Review Cart

No products in the cart.
  • Home
  • Products
    • Hair Mask
    • Conditioner
    • Shampoo
    • Hair Oil
    • Hair Care Set
  • Karseell Agent
  • Contact Us
    • About Us
  • News
    • Videos
Search