FAQ

Tam sim no peb lees txais txhua daim npav rho nyiaj loj hauv Asmeskas uas suav nrog: Visa, MasterCard, American Express, Discover, lossis debit cards nrog Visa / MasterCard logo. Peb kuj lees txais Tom qab them nyiaj, saib cov ntsiab lus ntxiv ntawm no. Peb tsis lees txais tus kheej daim tshev thiab xaj nyiaj, lossis cov qauv kev them nyiaj thoob ntiaj teb suav nrog cov npav tsis yog Asmeskas.

Kev lees paub kev txiav txim yuav tshwm sim raws li cov kauj ruam kawg hauv koj txoj kev txiav txim. Tsis ntev tom qab ntawd, koj yuav tau txais kev lees paub e-mail nrog tus lej xaj thiab cov ntsiab lus ntawm koj daim ntawv xaj.

Thaum koj tau tso qhov kev txiav txim, koj tuaj yeem tshuaj xyuas nws cov xwm txheej txhua lub sijhawm hauv My Account Profile. Txhawm rau txheeb xyuas keeb kwm kev txiav txim yav dhau los, mus rau My Account Profile ces Order History. Qhov kev tshuaj ntsuam no yuav tso saib tag nrho cov xaj koj tau muab tso nrog Karseell thiab yuav suav nrog cov lej xaj thiab hnub lees paub.

Thaum ib qho kev txiav txim tau xa tuaj, koj yuav tau txais daim ntawv lees paub xa khoom xa tuaj email uas muaj koj cov ntaub ntawv taug qab. Koj tuaj yeem hu rau Lub Chaw Pabcuam Neeg Siv Khoom kom tau txais kev pabcuam taug qab koj qhov kev txiav txim.

Tam sim no, Karseell nkoj mus rau thaj tsam 48 US lub xeev, ntxiv rau Alaska thiab Hawaii nrog rau Asmeskas thaj chaw (xws li Puerto Rico thiab Guam). Kev xa khoom mus rau cov chaw thoob ntiaj teb tsis muaj. Txhawm rau ua kev yuav khoom ntawm Karseell, koj yuav tsum muaj ob qho chaw xa khoom thiab daim npav rho nyiaj qhov chaw nyob hauv Tebchaws Meskas. Tsis tas li ntawd, lub tuam txhab tso nyiaj yuav tsum nyob hauv Tebchaws Meskas.

Yog tias koj tsis txaus siab rau cov khoom, koj tuaj yeem xa rov qab tsis pub dhau 30 hnub ntawm kev yuav khoom nrog koj daim ntawv txais thawj. Peb tsis ua pauv. Peb tsis tuaj yeem lees txais cov khoom xa rov qab rau cov khoom siv ntau dhau. Shipping thiab tuav tsis suav nrog cov nyiaj rov qab.

- Xaiv cov khoom koj xav rov qab. Sau daim ntawv rov qab thiab daim ntawv packing.

- Ntim koj cov khoom nyob rau hauv thawj ntim yog tias ua tau. Thov suav nrog daim ntawv packing hauv lub ntim. Ruaj ntseg daim ntawv xa rov qab xa mus rau sab nraud.

- Tso koj rov qab los ntawm qhov chaw UPS.

- Thov tso cai rau 7 hnub ua haujlwm rau koj rov qab los ua tiav thiab them nyiaj rov qab, tsis suav nrog tus nqi xa koj rov qab, rau koj daim ntawv them nqi qub.

Thov xa rov qab los ntawm tus neeg nqa khoom xaiv mus rau qhov chaw nyob xa khoom hauv qab no:

KARSEELL NEW YORK INC

Ntxiv: 85 BROAD STREET 16-107.NEW YORK, NY.10004.USA

Karseell tsis kuaj los yog thov tias peb cov khoom yog hypoallergenic. Yog tias koj muaj kev fab tshuaj tshwj xeeb, thov hu rau peb lossis Karseell Consumer Affairs department ntawm

8613926101130

los txiav txim seb cov khoom puas haum rau kev siv.

Tsis muaj kev txwv tshwj xeeb rau kev siv peb cov khoom. Txawm li cas los xij, koj yuav tsum sab laj nrog koj tus kws kho mob ib txwm muaj lus nug lossis kev txhawj xeeb.

Rau cov lus pom zoo tshaj plaws ntawm cov khoom twg uas haum rau koj hom plaub hau, peb pom zoo kom mus ntsib Karseell Tus Kws Pab Tswv Yim Stylist. Txhua tus tau txais kev cob qhia txog kev kuaj mob ntawm cov plaub hau thiab tawv taub hau thiab tuaj yeem qhia koj txog cov khoom uas Karseell feem ntau ua tau raws li koj xav tau. Rau Karseell Tus Kws Pab Tswv Yim Salon nyob ze koj, thov xa mus rau peb Tus Kws Pab Tswv Yim Salon.

Kev sau npe rau ntawm lub xaib tsis tsuas yog tso cai rau koj mus kav khw hauv Karseell lub vev xaib, tab sis kuj tseem tso cai rau koj siv peb tus kheej cov yam ntxwv xws li kev nyiam thiab kev tshaj tawm tshwj xeeb. Cov neeg muas zaub sau npe kuj tuaj yeem xaiv los ua ib feem ntawm peb cov npe xa ntawv Karseell. Rov qab cov neeg siv khoom uas tau ua tiav cov txheej txheem sau npe, tsuas yog kos npe nkag mus rau lawv tus account uas twb muaj lawm. Koj tuaj yeem nkag mus rau qhov kev sau npe / kos npe nkag los ntawm txhaj rau My Karseell los ntawm kev taw qhia saum toj kawg nkaus.

Peb cov qauv, cov khoom xyaw thiab ntim khoom yog tib yam; tsuas yog peb cov nqi hloov pauv. Raws li lub npe # 1 kev tu plaub hau thoob ntiaj teb, Kérastase yuav tsis cuam tshuam rau qhov zoo, kev ua tau zoo lossis kev ua haujlwm.

Peb cov txheej txheem peb kauj ruam ntawm kev ntxuav, kho, prime yog tus kws tshaj lij zais cia rau kev txhim kho tus mob thiab tag nrho saib ntawm koj cov plaub hau ntawm kev mus ntsib salon. Nws pib nrog kev kuaj plaub hau kom pom koj tus kheej li niaj hnub. Ces, koj tsuas yog peb kauj ruam deb ntawm amazing plaub hau.

Cleanse: txhua lub salon zoo style pib nrog txoj cai zawv plaub hau. Rov ua dua, rov pib dua thiab rov kho koj cov plaub hau nrog peb lub cim Bains.
Kho: Qhia koj cov strands ib co kev hlub nrog peb cov tshuaj kho mob thiab cov plaub hau qhov ncauj qhov ntswg rau khib-inducing softness thiab ci.
Prime: tsim lub hauv paus zoo meej rau txhua tus qauv nrog peb cov khoom muag zoo tshaj plaws tiv thaiv tshav kub, tawm hauv cov cua txias, cov khoom thickening, frizz fighters thiab ntau dua.

Peb tus nqi tshiab tau pib txij lub Ib Hlis 1, 2024. Koj yuav pom peb cov nqi txo nqi tshiab ob qho tib si hauv cov khw muag khoom thoob tebchaws thiab hauv peb lub vev xaib. Thov nco ntsoov, peb muab cov khw txiav nrog tus nqi muag muag rau tag nrho peb cov khoom, tab sis tus nqi kawg yog nyob ntawm lawv qhov kev txiav txim siab.

Raws li lub npe # 1 khoom kim heev khoom tu plaub hau thoob ntiaj teb peb lub hom phiaj yog los muab kev saib xyuas zoo tshaj plaws thiab kev ua kom zoo tshaj plaws rau peb cov neeg siv khoom los ntawm peb lub xeev cov txheej txheem kos duab. Peb cov nqi hauv txhua lub teb chaws yog raws li qhov kev cog lus no.